In a time when every business is going online, it’s easy to miss out on basic customer experiences that could hurt your business. Unlike offline marketing where customers show higher brand loyalty, the online business gives them much more options to pick from, raising the bar of customer experience real...
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Customer Inclusion- A Key Player In Long Term Customer Retention
‘Customers are kings’ We have lived with this notion for decades now. But this notion no longer fits in the current market scenario as the market and the customer behavior has evolved with time. Earlier, businesses had lesser competition. And offering good products and customer service was enough to retain...
CheckHow to Detect and Reduce Customer Churn Rate With SocialEpoch
No matter how good you are at your business or how well you treat your customers, there will be times when you have to face customer churn. And no matter how outstanding your customer service is, you cannot avoid it completely. But that doesn’t mean you can’t reduce customer churn....
CheckExplore The Hidden Potential Of B2C2B Marketing With WhatsApp
Businesses have different marketing and advertising approaches based on their target clients. While B2B and B2C are the most common marketing approaches. Almost all businesses fall into at least one of the categories of B2B or B2C marketing based on their target client. B2B or Business-to-Business is a business strategy...
Check6 Ways Retail Businesses Can Be More Customer-Centric With WhatsApp
As the world is shifting to complete digitization, the ongoing pandemic has accelerated it and proved it to be the only way of survival in the coming time. The COVID-19 lockdowns worldwide have been nothing less than a massive jolt to both businesses and individuals and have left us staring...
Check5 Businesses That Have Turned The Pandemic Into Business Opportunity Using WhatsApp
The COVID-19 pandemic that hit the world in early 2020 has been nothing less than a nightmare for everyone. It had put the entire world into lockdown. People had to stay at home and businesses were shut for the most part of the year. Now that it has been over...
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Everything About WhatsApp CRM
Almost a year in the wake of reporting that organizations would be charged for utilizing their informing talk stage, WhatsApp has introduced their eagerly awaited business API. This will permit a business to send messages to their clients utilizing mixes with CRM frameworks. The Power for Businesses Recently WhatsApp started...
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WhatsApp Marketing: Why It Should Be On Your Radar
Facebook has 1.65 billion dynamic clients. What’s more, you advertise there. Twitter has 310 million dynamic clients. You presumably advertise there, as well. LinkedIn has 100 million dynamic clients. You’re on there, interfacing and supporting individuals for aptitudes like “Exceed expectations Spreadsheets” and “Eating.” In any case, I wager you’re...
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Directions: WhatsApp CRM Integration in E-commerce
WhatsApp is the most utilized informing stage with in excess of 2 billion dynamic clients worldwide as of February 2020. WhatsApp clients are abundant, however they are additionally extraordinarily dynamic sending more than 65 billion messages consistently. The best motivation to utilize WhatsApp for business is that a significant number...
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Cracking The Buyer Persona Code For Effective WhatsApp Marketing
Social media marketing is a purely content-driven strategy and required a thorough understanding of its target audience. The same marketing approach may have different results among different groups of audience based on their buyer persona which consists of their age, profession, demographics, interests, and more. By knowing the exact points...
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How SCRM Can Help Boost Your Business In Social Ecommerce
Customer relationship is the heart of any business. If a person has a good experience with your business, they are bound to share their experiences with others in person or on social platforms. This builds a positive brand image for you and helps bring in more customers. But on the...
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5 Supreme Customer Acquisition Approaches for Businesses
Customers are the heart and soul of a business. Continuously finding new customers and retaining existing ones is seen as the growth metric for the business. But finding new customers and retaining them for a long time can be a challenging task. Customer acquisition is a multi-step process that starts...
Check5 Advantages Of Using SocialEpoch As A D2C Platform for Your Business
We live in a mobile-first age where everything is just a click away. Trends and consumer interests change by the minute. This volatility in the market is basically the outcome of an ever-growing e-commerce industry that has put thousands of businesses racing neck to neck to win over their customers....
CheckExplore The Hidden Potential Of B2C2B Marketing With WhatsApp
Businesses have different marketing and advertising approaches based on their target clients. While B2B and B2C are the most common marketing approaches. Almost all businesses fall into at least one of the categories of B2B or B2C marketing based on their target client. B2B or Business-to-Business is a business strategy...
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Benefits And Use Cases Of WhatsApp CRM Remarketing in Ecommerce
WhatsApp has come a long way from being one of the most popular personal messaging apps to a quintessential tool for modern-day marketing in the form of WhatsApp Business. Having close to 2 billion users worldwide, it is one of the most widely used platforms with users across 106 nations...
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How To Survive Market Competition and Earn Loyal Customers With Dark Social WhatsApp
In today’s times, where online stores and orders can be placed through dark social platforms like WhatsApp, businesses have to face cut-throat competition from rival businesses. If you are running a business, you really have to be at the top of the game to survive the market and earn loyal...
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The Subtle Art Of Selling Via Indirect Marketing Using WhatsApp
Indirect marketing is the less obvious way of promoting your brand or services. Unlike direct marketing which is a disruptive form of marketing and pushes you to buy a product or service, indirect marketing has a deeper impact on customers and intrigues them into learning more about your brand or...
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WhatsApp in Hospitality Industry: A Modern Day Communication Channel
WhatsApp is “just a messaging app” and you can’t book a hotel on it. Right? Wrong! WhatsApp is no longer just a messaging app and is on its way to becoming the official communication channel for many businesses around the world. In the hospitality industry as well, WhatsApp replaced most...
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Boost your business with WhatsApp Business
Have you seen that a great deal of organizations has executed a versatile number to answer the calls and messages that the clients need to do as of late? It doesn’t make a difference on the off chance that it is a neighbourhood organization, proficient administrations, clinical establishments or even...
CheckWhatsApp Commerce- The Rise And Its Growing Need In Pandemic
It has been more than a year since the dreaded pandemic took over the world and left everyone perplexed as everything came to a sudden shutdown. Ever since it has been a journey of adapting to the ‘new normal. A journey that has pushed everyone to adapt to a completely...
Check5 Advantages Of Using SocialEpoch As A D2C Platform for Your Business
We live in a mobile-first age where everything is just a click away. Trends and consumer interests change by the minute. This volatility in the market is basically the outcome of an ever-growing e-commerce industry that has put thousands of businesses racing neck to neck to win over their customers....
CheckExplore The Hidden Potential Of B2C2B Marketing With WhatsApp
Businesses have different marketing and advertising approaches based on their target clients. While B2B and B2C are the most common marketing approaches. Almost all businesses fall into at least one of the categories of B2B or B2C marketing based on their target client. B2B or Business-to-Business is a business strategy...
CheckBenefits And Use Cases Of WhatsApp CRM Remarketing in Ecommerce
WhatsApp has come a long way from being one of the most popular personal messaging apps to a quintessential tool for modern-day marketing in the form of WhatsApp Business. Having close to 2 billion users worldwide, it is one of the most widely used platforms with users across 106 nations...
CheckHow To Survive Market Competition and Earn Loyal Customers With Dark Social WhatsApp
In today’s times, where online stores and orders can be placed through dark social platforms like WhatsApp, businesses have to face cut-throat competition from rival businesses. If you are running a business, you really have to be at the top of the game to survive the market and earn loyal...
Check