You can label your customers by creating tags of different colors and editing their profile. The tag name can be added/removed/edited only from the admin console, login to WhatsApp SCRM admin console, go to “ SCRM management — Client Profile Management ”, you can add tags of various different category such as “Country”、”Company”、“Email” etc, and choose the tag’s input format accordingly to complete tags.
After that, your team can modify/ complete customer information from the operating system. Customers’ customized tags will show up when you are on the chatting window.
