The world-prevalent chatting application can also become a professional and effective platform to communicate with potential customers or create a program to boost customer loyalty.
WhatsApp to date has modernized itself with various variations related to business communication. The following listed are some favorable facts on how WhatsApp shall be a superb tool to assist in your business expansion.
As of now, the messaging application is completely free of charge for use, and consumers from all over the world can easily download it from Google Playstore. In which case means you can conveniently keep in contact with customers around the world without any extra expense.
In addition to eliminating the cost of SMS text messages, it also eliminates the time cost of traveling on regular visits to customers and the fatigue of the ultimate business trips.
For having time-effective communication, your team can craft a specific WhatsApp group for discussing new projects, work updates, work deadlines, and meeting timings, etc.
Starting from a manager to a subordinate, everyone can share their creative ideas, thoughts, and problems towards a project or assignment, even share team building activities that can strengthen the team’s bond and assist your company to expand in a positive way.
What’s more, you can monitor all salesperson accounts’ activities and simultaneously synchronize all database to Cloud if you use SOCIALEPOCH for it is empowered with the Multi-Account Login access.
When it comes to business-relevant advertising and promotions, I must say WhatsApp is the optimal tool for endorsing the varieties of your products or offers that are available on discounted rates. Regarding that it is capable of catering to various forms of content types, you can share different content mediums like Text, Audio Files, Video Files, GIFs, PDF, PPT, Contact details, Real-time Location, etc.
In which case means Innovative short detail can be sent by you along with digital images or videos of your products comprising directions concerning the product use. The process is similar for advertising where you can share eye-catchy e-brochures of your company, your valuable service with the help of WhatsApp. You can easily grab the attention of your customers by changing your status and exhibiting pictures for promotion’s sake of any specific service.
Without a doubt, you can strengthen customer relations by strengthening interaction and communication through this simple and immediate message service. For instance, you can customize a festive greeting message and send it to all customers on WhatsApp simply through one click, if you have the access to the right WhatsApp marketing tool.
Besides, WhatsApp enables you and your customers to share the real-time location with one another. Along with this, you can also share vital information such as customer demands, product details, and other worthy feedbacks or flourishing conversion, and lead management.
Last but not the least, in order to maximize the above-mentioned benefits of WhatsApp towards Marketing and Customer Relationship Management, I’d love to recommend you this Marketing and CRM tool – SOCIALEPOCH, which is empowered with multiple power-backed features to help you make a great impact on your customers and boost the blossom of your business.
All in all, this free messaging platform has its great potential in providing effectual business as well as re-marketing for every small and medium-sized company while it is used smartly. It surely can be applied to a wide range of businesses and attain beneficial result if taking advantage of SOCIAlEPOCH.